84 lines
3.2 KiB
PHP
84 lines
3.2 KiB
PHP
<?php
|
|
# dvdisaster: English homepage translation
|
|
# Copyright (C) 2004-2012 Carsten Gnörlich
|
|
#
|
|
# UTF-8 trigger: äöüß
|
|
#
|
|
# Include our PHP sub routines, then call begin_page()
|
|
# to start the HTML page, insert the header,
|
|
# navigation and news if appropriate.
|
|
|
|
require("../include/dvdisaster.php");
|
|
require("../include/screenshot.php");
|
|
begin_page();
|
|
?>
|
|
|
|
<!-- Insert actual page content below -->
|
|
|
|
<h3 class="top">Bug reporting</h3>
|
|
Like all complex software, dvdisaster may contain bugs (programming errors) and
|
|
incompatibilities with certain (drive) hardware and software setups.
|
|
You are invited to tell us about any difficulties you encounter with the program
|
|
or the documentation so that we can improve things in future releases.<p>
|
|
|
|
To make sure that we are getting the right information, we have provided the
|
|
following checklist for bug reporting:
|
|
|
|
|
|
<h4>Please check first that you are really experiencing a bug:</h4>
|
|
|
|
<ul>
|
|
<li>Make sure that you are using the latest genuine version from our
|
|
<a href="http://dvdisaster.net/en/download.php">download site
|
|
at SourceForge</a>.
|
|
dvdisaster versions provided by third parties
|
|
may contain functions and bugs which are not present in the original version
|
|
(and we can't fix their problems).</li>
|
|
<li>Double check that the issue you have encountered is not already covered in the
|
|
<a href="qa20.php">Questions and Answers</a> section.</li>
|
|
<li>Please note that dvdisaster will only work with the (re-)writeable varieties
|
|
of media, so seeing it <b>reject</b> <b>DVD-ROM</b> and <b>BD-ROM</b>
|
|
is <b>not an error</b>.
|
|
Also, CD-Audio, VCD, SVCD and multisession CD are not supported as well as all
|
|
HD-DVD formats
|
|
(<a href="qa10.php#media">complete list of supported media formats</a>).</li>
|
|
<li>dvdisaster works only with real drives. Not supported are
|
|
network drives, software drives (e.g. alcohol) and drives in virtual
|
|
machines.</li>
|
|
</ul>
|
|
|
|
<h4>How to report issues with the program:</h4>
|
|
|
|
Please report your findings by sending an email to
|
|
<img src="../images/email.png" alt="email address shown as graphics image" class="valigntt">. Your report should contain:<p>
|
|
|
|
<ul>
|
|
<li>Information about the operating system and dvdisaster version you are using;</li>
|
|
<li>the drive and media type(s) which exhibited the problem; </li>
|
|
<li>a textual description of the issue you encountered;</li>
|
|
<li>a screen shot of the error message and/or output which might provide
|
|
further information about the problem;</li>
|
|
<li>differences between working and non-working configurations if the issue is
|
|
experienced only on certain drives/computers;</li>
|
|
<li>a log file if you suspect that the issue is related to a drive or medium
|
|
incompatibility.</li>
|
|
</ul>
|
|
|
|
<?php begin_screen_shot("Creating a log file.", "activate-logfile.png"); ?>
|
|
|
|
<b>How to create a log file:</b> If you suspect incompatibilities with your drive and/or media
|
|
as the cause of your issue, please activate the log file feature in the preferences
|
|
dialog as shown in the screen shot. Then perform a scanning or reading action
|
|
and attach the log file to your bug report.
|
|
<?php end_screen_shot(); ?>
|
|
|
|
Thanks for your feedback!
|
|
|
|
<!-- do not change below -->
|
|
|
|
<?php
|
|
# end_page() adds the footer line and closes the HTML properly.
|
|
|
|
end_page();
|
|
?>
|